Frequently Asked Questions
Everything you need to know about shopping with Broken Society.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return and receive your prepaid shipping label.
Are your products ethically sourced?
Yes, Broken Society is committed to ethical manufacturing. We partner with suppliers who prioritize fair labor practices and sustainable material sourcing.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.